> Without quantitative expectations of performance and safety trade-offs, the actual argument being made here is that a doctor can spend infinite time on a sing

> Without quantitative expectations of performance and safety trade-offs, the actual argument being made here is that a doctor can spend infinite time on a single case and never be reprimanded. Woah, hold on there, false dichotomy. It's NOT a matter of "Infinite amount of time" vs "quantified expectations with reasonable trade-offs". It's a matter of "a doctor putting in the time to be careful" vs "being pressured to take 2-5 minutes of to make LIFE-CHANGING medical decisions". At the end of the day Cigna cares about hitting their numbers to squeeze every last drop of profit while the doctors are being forced to live with the possibility of making a grave mistake being rushed at "burger-flipper" (or "call-center") time scales. I am on the side of the docs for this one.