Don't worry -- we're not going anywhere. We hang out in the chatroom every day, and that's going to continue. Stripe is growing extremely quickly, and we're tr

Don't worry -- we're not going anywhere. We hang out in the chatroom every day, and that's going to continue. Stripe is growing extremely quickly, and we're trying to craft the Support Engineer role for exactly this reason: we want to keep the same support experience as we add more users. Please ping us if you ever notice stuff that we should be doing better. (And thanks very much for the kind words.)