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I never heard the term EMV either and had to Google it now. I think my point is: for signs, use stupidly simple language, understandable by everyone. These sign
by alkonaut 3y ago
I never heard the term EMV either and had to Google it now. I think my point is: for signs, use stupidly simple language, understandable by everyone. These signs are for tourists perhaps more than Londoners.
The constant reference to “Oyster cards” for 20 years without specifying that “yeah that’s codespeak for ticket” was a very similar UX failure. They should have called them the 3 seashells…
- toast0 3y agoEverywhere seems to have a name for their equivalent of Oyster cards though. The bay area has Clipper cards, and the seattle area has Orca cards. Conactless cards includes those (but your Orca card probably doesn't work in London...) and credit/debit cards, and your phone if that's how you roll. Not every credit/debit card includes contactless yet, afaik, telling people they can just use their credit card when there's no way to swipe or insert is going to lead to confusion and delay at the entrance gates.
- multjoy 3y agoThe vast majority in the UK do, and that is why it works.
- rsynnott 3y ago~Any credit or debit card issued in Western Europe in the last decade would be contactless.
- alkonaut 3y agoYeah I think if a sign says you can use your contactless credit card or “touch your credit card at the gate” or some language like that, then it should be clear enough. With validity of credit cards being <5 years you’d think we are at 100% now having no magnetic strip. Perhaps cards issued in some countries do have magnetic strip (but hopefully 100% have contactless too)