I find staff are even better for journey planning. Shame we've mostly replaced them with machines Now we get to stand there tapping 13 times because the touchs

I find staff are even better for journey planning. Shame we've mostly replaced them with machines Now we get to stand there tapping 13 times because the touchscreen sucks. And worry about being taken to court because the machine was broken. Yes "most" people have phones but public transport needs to cater to all