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Arguably, the entire purpose of this popup is to be incredibly disruptive to the UX - it's trying to stop you using the service.
by mnw21cam 2y ago
Arguably, the entire purpose of this popup is to be incredibly disruptive to the UX - it's trying to stop you using the service.
- ChrisMarshallNY 2y agoGood point, but that is OK. The end user still gets the advantage (so does the TfL, but that doesn't concern the user). I feel that so many tech companies consider their end-users to be little more than cattle herds (the real product is the company), and they simply don't think about stuff like this. This kind of usability is a basic, fundamental mindset, that, in my opinion, seems to be severely lacking, in today's tech industry.
- ranit 2y agoArguably indeed. Depends what is considered the service in this case. I would argue that the service is “using the public transport “, and it is not “using machine for buying paper tickets”.
- ubercow13 2y agoSo then rephrase their point to "it's trying to stop you using <this way to pay for> the service"