I’m surprised at the suggestion to override the user’s choice to place the phone in silent mode. It sounds like they suggest exploiting features designed for ap

I’m surprised at the suggestion to override the user’s choice to place the phone in silent mode. It sounds like they suggest exploiting features designed for apps providing media playback (or alarms?). When would it ever be appropriate to force your ambient sound design on a user who’s specifically switched sound off? Isn’t it partly this sort of excess that leads users to keep their phone on silent in the first place? I felt relieved at their claim that 50-60% of users keep their phone on silent. I’m only one of those users, but, designers, as a single point of anecdata: no matter how tasteful you believe your sound design is, treating my preference as a problem to be circumvented will absolutely anger and alienate me.