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I think more details would help. Like if ATM you apply any effort to get customers, or do you have churn and burn money to get new customers. If there is a chu
by delopsu 2y ago
I think more details would help.
Like if ATM you apply any effort to get customers, or do you have churn and burn money to get new customers.
If there is a churn — fix it.
Why don't you grow by word of mouth? Is there a space to grow?
Is it possible to change/update model and allow end users to use it?
- pajuhaan 2y agoWhat’s the meaning of ATM? We have sold Deals to agencies and freelancers, which means they can use these deals for their clients (instead of subscribing to our plans), and we just charge 1% of store transactions (1% of GMV). So, we do not have an exact churn rate, but for a premium subscription, the churn is under 2% per month. Moreover, I think the average GMV for stores is low. Currently, we are working on it by providing tips to merchants or targeting more valuable users (which is difficult because we don’t have media coverage or a warm introduction). The main channel of acquisition is word of mouth. However, I don’t know how I can boost it! The only thing I have been doing is working on the product. Yes, end users can use it directly on our website. The business model for end users is a 2% transaction fee for the free subscription and 0.5% for the enterprise subscription.
- ezekg 2y agoAt the moment, I'd assume.