I have a friend who had to pester Lufthansa for more than six months before she got her refund for a delayed flight. It was kind of amusing how she just went o

I have a friend who had to pester Lufthansa for more than six months before she got her refund for a delayed flight. It was kind of amusing how she just went on Lufthansa's social media accounts and kept complaining. The legislation really doesn't work as well as people think it does.