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I did do a chargeback, because after 2 months of contacting the booking agent requesting a refund, I got nothing. But the flight was canceled with less than 24
by wheels 2y ago
I did do a chargeback, because after 2 months of contacting the booking agent requesting a refund, I got nothing.
But the flight was canceled with less than 24 hours notice, so there were also statutory damages of €600/person (EU law), which in my case only covered the cost of my ongoing flight (booked separately, but same airline). It took two years to have the statutory damages rewarded, and after the legal fees didn't even cover the cost of the missed flight.
Companies should actually follow the law without having to be sued. Having to sue companies by default to get them to follow the law isn't a fundamental property of the rule of law. There's even a whole industry just created to enforce airline claims, because the companies ignore them with such impunity.