“[the store staff] walk the merchandise up to the register” and once you pay you get it — called the “catalog showroom concept”. Used by “Best Product” departm

“[the store staff] walk the merchandise up to the register” and once you pay you get it — called the “catalog showroom concept”. Used by “Best Product” department stores for four decades from the 1950s to 1990s, roughly 200 stores US nationwide by the time of their closure in the 1990s. Some stuff was in self-serve aisles, but the majority was delivered when requested by submitting a paper form to staff, the box rolled down a conveyor belt and I seem to remember you physically took possession from staff after you paid. A 2024 version would have less paper and more robotics, but the retail concept in the US worked quite successfully for decades. Treated staff decently as well…