Untrue. It's mandatory to have processes in place. I was refunded once by Swiss within 4 days after applying to their online form. I will be refunded by Easyj

Untrue. It's mandatory to have processes in place. I was refunded once by Swiss within 4 days after applying to their online form. I will be refunded by Easyjet within the next week for a flight I took last Tuesday. This law, like the one on carriers roaming, are clear and strong EU successes.