3 ms·
Some carriers are definitely worse than others. I’ve flown about the same as you but over 10 years, and I’ve had OP’s experience once. We were stuck on the runw
by maccard 3y ago
Some carriers are definitely worse than others. I’ve flown about the same as you but over 10 years, and I’ve had OP’s experience once. We were stuck on the runway for 6 hours, given food vouchers that nowhere in the airport would accept, and then 10 hours after we were supposed to take off they told us our flight was cancelled and they’d organise accommodation. Except there was a huge concert on in the the city that day, so there was nowhere nearby. They left us in the airport with a “sorry” and no food.
Thankfully, I lived in said city so we went home and came back the following day. One email to the airline gave us £800 in compensation, plus the cost of our food and Ubers back and forth. Our travel insurance paid out for most of the things we missed out on like the hotel night, events we had planned, prebooked meal, and even our airport parking (which we did technically use). We were done and dusted with it within 7 days.