Yeah -- the link I clicked to get to that page was entitled 'Prioritized phone support'. http://support.google.com/accounts/bin/answer.py?hl=en&answer=2439495&t

Yeah -- the link I clicked to get to that page was entitled 'Prioritized phone support'. http://support.google.com/accounts/bin/answer.py?hl=en&answer=2439495&topic=2373981&ctx=topic http://support.google.com/accounts/bin/answer.py?hl=en&a... Apparently you have to have signed up for something else first. I think the safest bet is to just give them your money for an apps account if it really matters, but that might be an alternative as well.