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I am living in UK atm where some regulation allows claiming certain amount based on distance and delayed hours. I was entitled to more than flights cost for a d
by smusamashah 3y ago
I am living in UK atm where some regulation allows claiming certain amount based on distance and delayed hours. I was entitled to more than flights cost for a delayed Turkish Airlines flight.
I used an online service (airhelp) to claim it. They initially took 35% as their fee. After around 4-5 months the airline rejected the claim and lawyers from airhelp stepped in which made their fee 50%. It took 7-8 more months, total 1 year, to get 50% of my claim back (~800£) using a third party service.
Given how complicated it is to fille a claim, even if I did it myself I would have given up on first rejection. I hope this law expands beyond US.
- aiiotnoodle 3y agoDid airhelp talk to aviation ADR do you know? We've Just essentially lost based on what we provided but still think we're owed compensation really. Just absolutely exhausted doing all the admin. Originally went with resolver but they did nothing. I think aviation ADR is our last course of action unless we actually sued them, do you know if you did that?
- smusamashah 3y agoI dont know whats ADR. All I did was put all relevant details/docs on airhelp. They sent another email when lawyer stepped in and I got email from lawyer too but that's about it.
- Nextgrid 3y ago> I hope this law expands beyond US Pretty sure there is already a law. It's an EU law but I believe it was backported to the UK after Brexit. The problem is that unless there is good enforcement and proactive auditing of compliance it is no good. In this case there is near-zero enforcement so a law merely being on the books doesn't help.