3 ms·
I have claimed thousands of euros since 2018(ish) and never had a single issue. I definitely believe that airlines can try to avoid paying it, but I don't think
by doix 2y ago
I have claimed thousands of euros since 2018(ish) and never had a single issue. I definitely believe that airlines can try to avoid paying it, but I don't think it's as common as you make it out to be.
The only people on flyertalk will be the people that do have issues. People that don't have issues won't go there to post that everything is fine (e.g. me).
I have never dealt with any emails, the airlines I've dealt with always have a form on their website to claim compensation. I fill it in and in a week or two I get the money. Swiss has one too[0].
I pretty much always try and book the shortest layovers possible if I'm not in a rush and the airline will sell me the ticket. 55 minute layover in Heathrow? Let's go! There's probably a 50% chance that I miss that connection and get compensated.
[0] https://www.swiss.com/de/en/customer-support/contact-us/application-for-compensation-in-the-event-of-flight-irregularities https://www.swiss.com/de/en/customer-support/contact-us/appl...
- sakjur 2y agoI used to fly quite a bit from Schiphol, and booked evening flights as a rule with €80 youth tickets. Now, Schiphol is one of those airports where there are so many flights that delays almost certainly trigger a domino effect and there’s a similar 50/50 delay probability as your Heathrow example in my experience. I never calculated the net value of my €200 compensations for €80 flight tickets, but I have a feeling I managed to gain money from my accumulated flights during the six months when I travelled back and forth between Stockholm and Amsterdam quite a bit.