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Well, you have to win points (and got one from me) for coming up with the best analogy. Though as I recently discovered, they do have phone support, and messag

by bmelton 14y ago

Well, you have to win points (and got one from me) for coming up with the best analogy. Though as I recently discovered, they do have phone support, and message boards, and google groups, and all that jazz. I understand that I'm perhaps the outlier in thinking this, but Google is acting exactly as they said they would, and exactly as they always have. I don't see malice in that, and I certainly don't see 'evil'.

slurgfest 14y ago
I agree with you that Google is not evil. All I am saying is that Google is a Dick.
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jakobe 14y ago
Phone support? Where? I have looked for phone support when all the email disappeared from my gmail inbox. There is no phone support for Gmail.
- bmelton 14y ago
  http://support.google.com/accounts/bin/answer.py?hl=en&answer=1752770 http://support.google.com/accounts/bin/answer.py?hl=en&a... Found in my 'Help' link from GMail.
  - jakobe 14y ago
    By "phone support" I mean a phone number that I can call when I have problems, such as all emails disappearing from my inbox. I don't see how the page you linked would help me.
    - bmelton 14y ago
      Yeah -- the link I clicked to get to that page was entitled 'Prioritized phone support'. http://support.google.com/accounts/bin/answer.py?hl=en&answer=2439495&topic=2373981&ctx=topic http://support.google.com/accounts/bin/answer.py?hl=en&a... Apparently you have to have signed up for something else first. I think the safest bet is to just give them your money for an apps account if it really matters, but that might be an alternative as well.
  - dkersten 14y ago
    I don't see any way to contact them on that page. I do see this, though: "Prioritized account recovery support is currently offered on an invitation-only basis for selected users." So, no, this certainly doesn't fix the problem for a lot of us.
    - bmelton 14y ago
      Ah, I didn't see the invitation-only bit.

by bmelton 14y ago

slurgfest 14y ago

I agree with you that Google is not evil. All I am saying is that Google is a Dick.

deleted 14y ago

[deleted]

jakobe 14y ago

Phone support? Where? I have looked for phone support when all the email disappeared from my gmail inbox. There is no phone support for Gmail.

bmelton 14y ago
http://support.google.com/accounts/bin/answer.py?hl=en&answer=1752770 http://support.google.com/accounts/bin/answer.py?hl=en&a... Found in my 'Help' link from GMail.
- jakobe 14y ago
  By "phone support" I mean a phone number that I can call when I have problems, such as all emails disappearing from my inbox. I don't see how the page you linked would help me.
  - bmelton 14y ago
    Yeah -- the link I clicked to get to that page was entitled 'Prioritized phone support'. http://support.google.com/accounts/bin/answer.py?hl=en&answer=2439495&topic=2373981&ctx=topic http://support.google.com/accounts/bin/answer.py?hl=en&a... Apparently you have to have signed up for something else first. I think the safest bet is to just give them your money for an apps account if it really matters, but that might be an alternative as well.
- dkersten 14y ago
  I don't see any way to contact them on that page. I do see this, though: "Prioritized account recovery support is currently offered on an invitation-only basis for selected users." So, no, this certainly doesn't fix the problem for a lot of us.
  - bmelton 14y ago
    Ah, I didn't see the invitation-only bit.