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I can't speak highly enough about the responsiveness. I've had a few issues with their products (for example, they locked me out of my email account while trave

I can't speak highly enough about the responsiveness. I've had a few issues with their products (for example, they locked me out of my email account while traveling abroad) and they resolved all of them very quickly. I also once suggested a very small UX improvement, expecting my request to fall into the ether, and was surprised when they implemented it about 2-3 weeks later.

Optimal_Persona 2y ago
Zoho Analytics came bundled with an electronic health record we use. Support has been very responsive, and I attended a 2-3 day intensive data reporting training with some of their Indian data team who were absolutely fantastic, experts in the system and fun to work with.