3 ms·
I agree with you, although his first point is a subset of this, I think. In reality, it's something like "they don't understand the problem space", which inclu
by mft_ 3y ago
I agree with you, although his first point is a subset of this, I think.
In reality, it's something like "they don't understand the problem space", which includes not just not understanding the problem itself, but also understanding the history, context, and realistic daily details of the problem, and the real or imagined blocks that are created by personal philosophy, mindset, and psychology, plus the impact of relationships, biases, etc...
- throwway120385 3y agoAs an example of "not understanding the problem space" it's mind-blowing sometimes to think about how a disability is only a disability in the context of a particular way of living. If you're confined to a wheelchair and all the work surfaces and other affordances are above neck level for you, then it's a disability. But if those work surfaces are moved and extra space provided it's not a disability in that environment. It's just that people outside of a wheelchair can't identify the little assumptions and design features that accommodate them because they're the default in our culture.