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I agree its maddening to be locked out of gmail for no specific reason. I imagine the customer to employee ratio is a billion to one, so even if they had a tick
by donpdonp 14y ago
I agree its maddening to be locked out of gmail for no specific reason. I imagine the customer to employee ratio is a billion to one, so even if they had a ticket system, it'd be overwhelmed in a short amount of time.
What are the chances your account was hacked and is now being used to pump out spam? Turn on two-factor authentication if you haven't already, once you are able to get back in.
- gergles 14y agoSo close to zero as to be zero; my password is strong and I use 2FA. My account works on every other Google service but GMail.
- mayop100 14y agoThey do have support reps and a ticketing system. You have to pay for them though. I suggest upgrading your account when it comes back online so that you're paying for support.
- Karunamon 14y ago>I imagine the customer to employee ratio is a billion to one, so even if they had a ticket system, it'd be overwhelmed in a short amount of time. If their system is locking out enough people who shouldn't be that they would become overwhelmed, google is doing something very, very wrong.