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Supplier management sounds crazy. How many artists and labels exist in how many countries? How many contracts? I'd expect that to be a non-trivial, not-automa
by r00fus 3y ago
Supplier management sounds crazy. How many artists and labels exist in how many countries? How many contracts?
I'd expect that to be a non-trivial, not-automatable business critical task that requires lots of bodies.
- zimpenfish 3y ago> I'd expect that to be a non-trivial, not-automatable business critical task that requires lots of bodies. From my brief but traumatising stints working with companies dealing with music, yes, it is a clusterfuck of nonsense that requires industry knowledge, contacts, etc. and only parts of it are amenable to automation (not the important bits, either.)
- saaaaaam 3y agoSpotify (surprisingly) doesn’t deal with many artists or labels directly, and music is delivered against an industry-code schema that contains all the metadata (ok, most of the metadata) needed to attribute usage and route payments. That happens via a bunch of intermediary aggregators/distributors and a decent part of this automated/automatable. As I understand it a lot of the staffing overhead at Spotify is in product and marketing - and R&D efforts for retention/acquisition. It also seems like these were a lot of the folk laid off which then impacts growth/retention.