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Having domain knowledge is a superpower of sorts. We're a small team doing B2B software, and especially us senior programmers and the head of the programming te
by magicalhippo 3y ago
Having domain knowledge is a superpower of sorts. We're a small team doing B2B software, and especially us senior programmers and the head of the programming team has a lot of domain knowledge.
Thus as you say we can very often immediately figure out when something is missing from the requirements, or when we feel things might be changing soon down the line.
We can also detect when the customer is requesting something suboptimal or similar. We've received a lot of positive feedback from customers due to us devs pushing back, helping them to improve their processes and workflow. But it also leads to less work for us, or more generic code which can be reused by more customers.
Our support team also has extensive domain knowledge, many have been hired from our customers. It makes our support excellent, often the customer's issue is a combination of how to do X and how to do X in our program, and for new devs this is a great resource to tap into.
Together we're punching well above our weight, dominating our niche with a quite small team. And domain knowledge has helped a lot in that.