No system built for a society that (sometimes) values kindness over honesty will ever give you honest answers. My wife still wants to leave big tips when the se

No system built for a society that (sometimes) values kindness over honesty will ever give you honest answers. My wife still wants to leave big tips when the service is lousy "they're counting on it to be able to make rent". With stars or similar ratings systems, even cheapskates can be kind. Have you ever seen a thread where someone starts talking about "brutal honesty", and how people react to that term? >If more than 50% of your replies are "this service was above average", then you have a meaningless system. Only true mathematically if ratings are for internal comparison only. It could be that the service at restaurant A is consistently above average, because the service at restaurant B is consistently below average. Only their aggregate ratings should show it split half and half.