4 ms·

> The vast majority of delays I've seen from these drivers is because they are (very obviously) double-apping, in which case I'm happy to have them be affected

> The vast majority of delays I've seen from these drivers is because they are (very obviously) double-apping, in which case I'm happy to have them be affected by terrible ratings. They are double-apping because you as the consumer are not actually willing to pay what it costs to have someone deliver your food to you as a job. So now you want to enact a punishment on the driver for not making you their sole focus for less than a survivable daily wage. I'm sure you also don't tip.

infecto 3y ago
You don't know if the GP tips or not. I along with some segment of consumers would be happy to pay the true cost of the service. Unfortunately in the last 5 years we are being bombarded everywhere with tips for what should be normal service. It is wildly frustrating. On the flip side I would argue that if a single app is not paying well enough that a gig worker should try something else for work. Gig work like delivery is a commodity and not defensible. At some point gig workers should try something else if its not making them money.
- themaninthedark 3y ago
  So a new restaurant/brewery opened up near me; you order food on the touch screen, it buzzes when ready and you pick it up. When done, you put all your dishes on a counter by the dishwasher. They take your card when they seat you, so all you have to do is walk out. I found out they add 20% tip to your meal as a standard action.
Nextgrid 3y ago
> I'm sure you also don't tip. In-app tipping should be discouraged regardless of someone's overall opinion on tipping. The market and regulatory environment has already set a precedent that stealing tips is de facto legal, and there are many ways to do so in an undetectable way (without a full source code audit) even if it wasn't legal. If you want to tip, do it cash in hand.
bena 3y ago
The business itself is unsustainable. There isn't any good way to provide delivery of most items to most people at a reasonable cost. Also, the consumer isn't being given the choice, they are provided the cost from the app. The delivery company isn't willing to charge what it costs to have dedicated delivery drivers. That's the real culprit here.
zamadatix 3y ago
I tip (well), I'm willing to pay. Now what? The problem isn't the consumer either.
JohnFen 3y ago
> because you as the consumer are not actually willing to pay what it costs to have someone deliver your food to you as a job. Isn't that the fault of the businesses? People are paying what the business is charging. Are you faulting customers for not paying more than the business asks for the service?
- John23832 3y ago
  > Isn't that the fault of the businesses? People are paying what the business is charging. Are you faulting customers for not paying more than the business asks for the service? No, I am painting the reality of the situation in an effort to point out that the OP's attempt to "abuse by ratings" is misplaced. Where we stand at this point is that the OP wants a service (food delivery), but is receiveing a market discount for that service (the current price of food delivery that does not reflect a living wage for the service provider), BUT the OP is upset by the mechanism through which the market provides them with the discount (double apping). So much so that they wish to abuse deliverers with bad ratings.
  - JohnFen 3y ago
    The OP mentioned reducing the rating due to late delivery. I don't think that can count as "abusing the delivery people". It's one of the things that as a customer I'd hope would be reflected in the ratings. But again, this sort of thing is a great example of how ratings don't actually help anybody. Gaming the rating just to be nice to the service providers makes the ratings worthless to the customers.

infecto 3y ago

You don't know if the GP tips or not. I along with some segment of consumers would be happy to pay the true cost of the service. Unfortunately in the last 5 years we are being bombarded everywhere with tips for what should be normal service. It is wildly frustrating. On the flip side I would argue that if a single app is not paying well enough that a gig worker should try something else for work. Gig work like delivery is a commodity and not defensible. At some point gig workers should try something else if its not making them money.

themaninthedark 3y ago
So a new restaurant/brewery opened up near me; you order food on the touch screen, it buzzes when ready and you pick it up. When done, you put all your dishes on a counter by the dishwasher. They take your card when they seat you, so all you have to do is walk out. I found out they add 20% tip to your meal as a standard action.

Nextgrid 3y ago

> I'm sure you also don't tip. In-app tipping should be discouraged regardless of someone's overall opinion on tipping. The market and regulatory environment has already set a precedent that stealing tips is de facto legal, and there are many ways to do so in an undetectable way (without a full source code audit) even if it wasn't legal. If you want to tip, do it cash in hand.

bena 3y ago

The business itself is unsustainable. There isn't any good way to provide delivery of most items to most people at a reasonable cost. Also, the consumer isn't being given the choice, they are provided the cost from the app. The delivery company isn't willing to charge what it costs to have dedicated delivery drivers. That's the real culprit here.

zamadatix 3y ago

I tip (well), I'm willing to pay. Now what? The problem isn't the consumer either.

JohnFen 3y ago

> because you as the consumer are not actually willing to pay what it costs to have someone deliver your food to you as a job. Isn't that the fault of the businesses? People are paying what the business is charging. Are you faulting customers for not paying more than the business asks for the service?

John23832 3y ago
> Isn't that the fault of the businesses? People are paying what the business is charging. Are you faulting customers for not paying more than the business asks for the service? No, I am painting the reality of the situation in an effort to point out that the OP's attempt to "abuse by ratings" is misplaced. Where we stand at this point is that the OP wants a service (food delivery), but is receiveing a market discount for that service (the current price of food delivery that does not reflect a living wage for the service provider), BUT the OP is upset by the mechanism through which the market provides them with the discount (double apping). So much so that they wish to abuse deliverers with bad ratings.
- JohnFen 3y ago
  The OP mentioned reducing the rating due to late delivery. I don't think that can count as "abusing the delivery people". It's one of the things that as a customer I'd hope would be reflected in the ratings. But again, this sort of thing is a great example of how ratings don't actually help anybody. Gaming the rating just to be nice to the service providers makes the ratings worthless to the customers.