It's a responsibility of management to ensure that the work is understood and proper resources are negotiated for and allocated to perform it. When a manager d

It's a responsibility of management to ensure that the work is understood and proper resources are negotiated for and allocated to perform it. When a manager doesn't understand the scope of the work or has not made the case for adequate resources, to the project's jeopardy or their team's, it's typically referred to as mismanagement. If this culture of under-serving itself for no apparent benefit except to appear too busy to be assigned more work extends elsewhere, it could be an organizational issue. If it's a SNAFU principle situation, management needs to be brought in alignment and trust with leadership, or leadership needs to be replaced. I've encountered both at the same place at the same time, and thankfully the board agreed.