3 ms·
Our local home depot had its entire setup stripped out and redone with self checkout, but the system - in spite of being very glossy and futuristic looking - wa
by MilStdJunkie 2y ago
Our local home depot had its entire setup stripped out and redone with self checkout, but the system - in spite of being very glossy and futuristic looking - was designed by someone who had never worked retail before in their entire lives[1]. Moebius loop menus, dead ends that require store login to back out of, infinite loops when undertaking various payment methods[2], and naked windows errors when what looks like Electron rolls over and dies. I haven't seen any one customer successfully use the new setup to navigate a transaction. And it was expensive as hell, according to a disgruntled manager I chatted up.
It's wild. Almost defense-industry-like.
[1] Or possibly ever programmed a computer. I am very possibly the World's Worst Programmer[a], and my completely shambolic first attempt at an Electron-based data entry system with a smartcard auth thingy worked way better than this thing. I at least hid Windows errors for chrissake.
[1.a] I've got that on my business card, along with the incredibly niche things I might actually be able to help you with. Incredibly, I've gotten programming gigs with this.
[2] As shoppers fearfully wonder how many of these transactions are actually posting to accounts.