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Overall the impression is good, but the whole interaction of submitting a URL and email for a "free report", going through the process to receive a redacted rep
by philipswood 2y ago
Overall the impression is good, but the whole interaction of submitting a URL and email for a "free report", going through the process to receive a redacted report with a request to pay for the full one feels a bit like switch and bait and leaves a bad taste in the mouth.
Also the validation on the URL was a bit strange: the example text was without the 'https:// https://', but I needed that added to proceed.
- achow 2y ago> going through the process to receive a redacted report with a request to pay for the full one Thanks. You saved me the effort.
- tryggs 2y agoVery valuable feedback, thank you, Philip! I'm not going to defend myself regarding the "switch and bait", since the goal is 100% to get people to generate a report, and then show them just a little bit and give them FOMO-ish. The whole goal of how I designed the website is to answer the question "why not" rather than "why". However, if people feel like they have been tricked, and that they don't want to purchase the full report, just because of that, It's definitely something I need to change. ATM I feel like, you as a user don't lose much, other than 60-90 seconds of waiting (sorry), for an actual "free report", even though it's limited. But I totally understand what you are saying, and I even agree to a certain degree. As for the validation, I have fixed it and I think it works better now.