"Paying more for exceptional customer care," translates to, "Higher pay and better training for customer care workers." Ask if people support a higher minimum w

"Paying more for exceptional customer care," translates to, "Higher pay and better training for customer care workers." Ask if people support a higher minimum wage, or a higher wage for customer service workers, watch that 30% plummet. People are more spiteful of "unskilled workers" being paid well than they are desirous of better service.