In my view customer service has never been better. I’ve always been able to get a human on the phone wherever I am trying to call, and by being polite and consi

In my view customer service has never been better. I’ve always been able to get a human on the phone wherever I am trying to call, and by being polite and considerate can most often get exactly what I want. In other cases, livechat - as long as you are willing to multitask and go back and forth to the chat for an hour - has freed up a lot of my time so I don’t have to be stuck on a hold phoneline. Maybe this issue is like search engines, where they can be really frustrating to use if you don’t know the right things to say to them.