Hey, sorry for the slow reply, didn't get any notifications from this site. Sustainable - Perhaps, we have daily signups but people are not converting to paid

Hey, sorry for the slow reply, didn't get any notifications from this site. Sustainable - Perhaps, we have daily signups but people are not converting to paid users. I plan to change are pricing strategy to credit based usage, and I'll see if that will improve things. We are also going into e-commerce direction with a spin off product, so hopefully that will go a bit better. Do you mind sharing what is the tool that you build?