I haven't been a maintenance worker, but I've worked as an SWE in a company with a large IT dept. Sometimes it's faster to work around them to find solutions to

I haven't been a maintenance worker, but I've worked as an SWE in a company with a large IT dept. Sometimes it's faster to work around them to find solutions to doing your job. Both sides have good intentions but the IT dept. cannot move nimbly. Same story everywhere.