Maybe it’s related to how we (government, industry) used to routinely make great instructional videos and other learning materials, but are now largely terrible

Maybe it’s related to how we (government, industry) used to routinely make great instructional videos and other learning materials, but are now largely terrible at it. I suspect it’s all connected to the rise of a professional management class, rather than promotion through the ranks, and management by people who’ve done the work. Nobody who’s in a position to demand better or to make sure the right people are in the right roles, actually knows WTF they’re doing outside of a spreadsheet and PowerPoint.