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I doubt I’ll ever use Neon again after they had our production database go down several times over just a couple of months Q4 last year. We got tired of the dow
by coreyward 2y ago
I doubt I’ll ever use Neon again after they had our production database go down several times over just a couple of months Q4 last year. We got tired of the downtime during an incident and we were able to spin up a Supabase PG instance and switch over to it faster than Neon could resolve the incident. It wound up taking them days to resolve it fully. They then increased the prices significantly about a month later. Given that it’s only been four months since these issues, I don’t think that they are serious people in the slightest and don’t trust them with a production database.
- nikita 2y ago(Neon CEO) I'm sorry you had this experience. We had several instabilities in Q4 as the system became popular. That was the one of the reasons we called it "preview" until we got stability to where it needs to be. We are also very transparent about every outage - see neonstatus.com and highlight even the smallest ones. We are also iterating over prices - we were purely consumption before and realized that we need to offer $19 pain plan to start based on the value our customers get. This is in line for what other devplatform charge for using their services.