FWIW there's https://www.synology.com/en-us/form/security https://www.synology.com/en-us/form/security (the title says the form is for "security-related questio

FWIW there's https://www.synology.com/en-us/form/security https://www.synology.com/en-us/form/security (the title says the form is for "security-related questions", but weirdly it requires a PoC, so not sure whether that form would be appropriate). I don't have a direct line either. Most likely explanation IMO: Badly secured access like usually...