3 ms·

We need a Yelp for B2B

• munchbunny 2y ago
  It will run into the problem that the B2B world is small for any given operator, making transactions a repeated reputational game. Named reviewers will not criticize because it only hurts them for future partnerships, and anonymous reviews are hard to substantiate. There's also enough money in this stuff for defamation lawsuits to enter the picture. I'm not sure what a good solution could be, just that I've seen enough examples of trying to research a potential partner where you get one story from a loose acquaintance and a totally opposite view if you are lucky enough to have a good friend willing to give you the real story.
  • lazide 2y ago
    Also, a large player (customer) in a small market (say industrial repair providers) has a defacto monopsony, and can write bad reviews all it wants. No legal payout will counteract the lack of future business, and worst case for them they can hire someone to do the work for them on their own payroll.
  • keiferski 2y ago
    Perhaps some kind of insurance that pays for “fake” transactions. Industry members chip in to fund an insurance company. The insurance company would do business with a variety of companies from a variety of different “shell” companies, and appear normal to any observers, but its main purpose would be to provide reviews.
• alephnerd 2y ago
  G2 or Gartner - which itself shows the issues with reviews. Any metric will eventually be optimized for at the expense of product ownership.
• MrDarcy 2y ago
  The Better Business Bureau is a pretty good fit for this. https://www.bbb.org/us/fl/miami/profile/real-estate/bungalow-0633-92026960 https://www.bbb.org/us/fl/miami/profile/real-estate/bungalow... Take a look at Bungalow Living. I had to file a claim against them and won. Their BBB profile is pretty accurate though it could be more so if it were an F.