When working for a large company, everyone was miserable with bad IT support outsourced to India (not about India). Then I learned, that one level above me, the

When working for a large company, everyone was miserable with bad IT support outsourced to India (not about India). Then I learned, that one level above me, there was special director level IT support inside the country. When working for a large company, when moving, my boss praised the virtues of the new open office and how our current team rooms were bad. Then we learned, that he had a private office in the new setup.