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MBAs will never understand intrinsically that $1 in extra profit from a ripped-off customer is dangerous profit if that churn it increases your future CAC by mo
by IG_Semmelweiss 3y ago
MBAs will never understand intrinsically that $1 in extra profit from a ripped-off customer is dangerous profit if that churn it increases your future CAC by more than >$1
- insane_dreamer 3y agoEven if they understand that, MBA executives will be judged by profit targets hit __this year__, not when the crows come to roost 3 years from now.
- dakial1 3y agoThis. executives are very smart and know exactly how to their incentives work. The shareholders are the ones not paying attention.