3 ms·
My car insurance company actually refused to talk to me when I called them after my accident, knowing their phone line would tell me the call may be recorded, a
by smeej 3y ago
My car insurance company actually refused to talk to me when I called them after my accident, knowing their phone line would tell me the call may be recorded, and therefore I would record it. They would only talk to me if they called me, so I started answering with, "This call may be recorded. By continuing, you acknowledge your consent." Most of the time, they just hung up.
They were trying to screw me, and the state insurance commissioner finally had to step in and put them in their place. The person who caused the accident had the same carrier I did, and since they knew they were on the hook for the charges either way, they made no effort at all to adjudicate fault. They wanted to split it 50-50, and I wasn't having it.