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It also dies behind dark patterns that prevent you from canceling the subscription. I've subscribed to a few publications over the years but not any more. Afte
by strict9 2y ago
It also dies behind dark patterns that prevent you from canceling the subscription. I've subscribed to a few publications over the years but not any more.
After getting burned a few times from an easy to sign up but impossible to cancel user experience I have sworn them all off.
I refuse to support subscriptions that require talking to a person. And waiting on hold and having to navigate the operator trying to prevent you from canceling. In my experience all media and news subscriptions do this.
- daymanstep 2y agoWhy not just use a virtual credit card?
- whywhywhywhy 2y agoWhy not just read something else that doesn't require such hoops.
- flutas 2y agoThey can still send you to a debt collector if you don't "properly" cancel by sending them a smoke signal at 3:42pm on a sunny day with easterly winds. They did it to me, luckily I was able to get it removed.
- MrDrMcCoy 2y agoNot if you never give them any real information about you. At least one virtual card operator lets you use whatever name and address you want per card.
- gustavus 2y agoOnce signed up for the WSJ. Took 10 minutes just put in my credit card and address, got a sign up discount, and boom was done. 3 months later I needed to cancel. It turns out you can only cancel by a phone call, during their business hours on the east coast. Of course that wasn't the end because then it was probably twenty minutes on hold and fighting with. "No I want to cancel. No I don't care if you offer me a discount, I am pissed you made me call in to cancel. No I don't want to suspend I want to quit." Swore I would never purchase them again if they are going to do something like that.
- frumper 2y agoJust checked. They will now let me cancel online. It has suspend and cancel options next to each other and bills itself as "1 click cancel." Maybe they listened to you.
- gustavus 2y agoWhat state are you looking at it from?
- frumper 2y agoCalifornia. It is just following along their support page directions. https://customercenter.wsj.com/help/article?topic=Policies&title=Cancellation%20%26%20Refund%20Policy https://customercenter.wsj.com/help/article?topic=Policies&t...