> I will also note that most of the people I have seen not contributing positively were responding to the incentives management had set, or coping with policies

> I will also note that most of the people I have seen not contributing positively were responding to the incentives management had set, or coping with policies and resource cuts. Learned helplessness is a critical concept in organizational psychology. people eventually learn it's not worth pushing for things in the org, and stop caring and checkout. Demming was all about how the system creates outcomes, and this is a common outcome.