For example is talking about the assembly line. Assembly workers are your users too. Having an application packaged as as an installer versus a ZIP reduces know

For example is talking about the assembly line. Assembly workers are your users too. Having an application packaged as as an installer versus a ZIP reduces knowledge and work on both by the assembly user and the maintenance user. In automation, Assembly works still have to engage with the software and make configuration changes, from factory settings to job settings. There really is not a black and white, just a gray area when it comes to assembly and end user.