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That's looking at the car and driver, not the factory. That's important too! But the gemba walk is about seeing the factory floor where the car is made. If your
by mitthrowaway2 3y ago
That's looking at the car and driver, not the factory. That's important too! But the gemba walk is about seeing the factory floor where the car is made. If your cars are shipping late and there's lots of defects, you have to look at the factory to find out why.
- yndoendo 3y agoFor example is talking about the assembly line. Assembly workers are your users too. Having an application packaged as as an installer versus a ZIP reduces knowledge and work on both by the assembly user and the maintenance user. In automation, Assembly works still have to engage with the software and make configuration changes, from factory settings to job settings. There really is not a black and white, just a gray area when it comes to assembly and end user.