Arguably, most people I have encountered don't actually know how to use Microsoft Office in any kind of depth but it is a familiar environment for them. It is l

Arguably, most people I have encountered don't actually know how to use Microsoft Office in any kind of depth but it is a familiar environment for them. It is like most people don't actually drive a car well as supported by car accident statistics. Most work probably shouldn't be done in the Office suite but rather some information system copying the formalized process. Most text processing should probably decouple content from form a lot more and there certainly are people that do just that but it is not the norm.