I think they are talking about this: https://www.forbrukerradet.no/forside/digitalt/strommetjenester-og-digitalt-innhold/#rettigheter-hvis-betalt-innhold-forsvi

I think they are talking about this: https://www.forbrukerradet.no/forside/digitalt/strommetjenester-og-digitalt-innhold/#rettigheter-hvis-betalt-innhold-forsvinner-fra-tjenesten https://www.forbrukerradet.no/forside/digitalt/strommetjenes... which is about when the seller revokes access to content you bought, it's not about what happens when your ability to consume the content is prevented by technical problems.