I think that article is just wrong. There are literally thousands of founders trying to find out what users want every day. It's just not that easy to find out

I think that article is just wrong. There are literally thousands of founders trying to find out what users want every day. It's just not that easy to find out what users want. There's more software available than ever before - and yes, someone needs to pay for it. It's easy to complain about monthly SAAS fees, for example, and forget that people used to pay $800 to 'own' Office 2000, only to spend a few hundred dollars every two years for a paid upgrade. I think I spend MUCH less on software today than I spent 25 years ago. Back then many programs cost several hundred dollars, and some software development tools were in the thousands. Classic journalism is destroying itself by morphing into activism and showing a bias that makes people stop trusting it. Or maybe it was always like that and social media just uncovered it. Anyway, classic journalism needs to adapt or will die. I don't think it's bad that people have more than a few sources to chose from. Regarding media... today more high quality content is produced than any time before in history. And that means that viewers need to pay more than ever before. The whole pretense of 'cut cable to save money' was BS, of course, because you can't get the same amount of content while paying less than you did for cable. I still think it's much better than it used to be. You can switch services, or pay per show. But you can't expect to get the same content for less. That was always unreasonable.