I had dots throughout the house back in 2017/2018. One day I had an issue and asked Alexa to put me in contact with customer support. She read off a definition

I had dots throughout the house back in 2017/2018. One day I had an issue and asked Alexa to put me in contact with customer support. She read off a definition of customer support from the dictionary. I asked a few more times until I realized customer support would not be available via Alexa. I unplugged them all and threw them in a bin...where they remain.