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> For personal computing, any recommendations on motherboard manufacturers who take security seriously? Dell Enterprise devices receive long-term security upda

> For personal computing, any recommendations on motherboard manufacturers who take security seriously? Dell Enterprise devices receive long-term security updates. In addition, Dell will happily sell ProSupport for used hardware, and will even transfer existing ProSupport coverage on used devices (e.g. purchased on eBay). ProSupport gets you competent and US-based tech support engineers with the power to solve tech problems and ordering (e.g. spare parts) quickly. Dell 1L micro PCs / thin clients are affordable on the used market. There's a modern MSI Intel motherboard with coreboot support, https://www.phoronix.com/news/Coreboot-Start-ADL-MSI-Dasharo https://www.phoronix.com/news/Coreboot-Start-ADL-MSI-Dasharo

WWLink 3y ago
> ProSupport gets you competent and US-based tech support engineers with the power to solve tech problems and ordering (e.g. spare parts) quickly. 10 years ago I bought a refurb alienware tower really cheap. It, however, came with some "premium" alienware warranty plan. I really can't remember the details anymore, but I encountered a bug in the drivers/software for something on the machine. When I called them about it, I ended up getting US support and they made a ticket for the engineering department. They fixed the issue and called me a week later to thank me for the info and make sure I'd installed the new version of their stuff. I was blown away that they had that level of support for not-enterprise hardware lol. Their normal support is indeed terrible though. Some time later I bought my brother a refurb all-in-one and the DVD drive died after a few months. When I called about that I got somebody who refused to help me because the bios self-test software didn't give me any error codes - because it didn't generate any - because the dvd drive wasn't found at all.

WWLink 3y ago

> ProSupport gets you competent and US-based tech support engineers with the power to solve tech problems and ordering (e.g. spare parts) quickly. 10 years ago I bought a refurb alienware tower really cheap. It, however, came with some "premium" alienware warranty plan. I really can't remember the details anymore, but I encountered a bug in the drivers/software for something on the machine. When I called them about it, I ended up getting US support and they made a ticket for the engineering department. They fixed the issue and called me a week later to thank me for the info and make sure I'd installed the new version of their stuff. I was blown away that they had that level of support for not-enterprise hardware lol. Their normal support is indeed terrible though. Some time later I bought my brother a refurb all-in-one and the DVD drive died after a few months. When I called about that I got somebody who refused to help me because the bios self-test software didn't give me any error codes - because it didn't generate any - because the dvd drive wasn't found at all.