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Does the scanning software not check that a boarding pass is valid for that flight, and that it has not already been used? Seems like this should get flagged p
by rootusrootus 3y ago
Does the scanning software not check that a boarding pass is valid for that flight, and that it has not already been used? Seems like this should get flagged pretty quickly when the legitimate passenger scans their boarding pass.
- Sebb767 3y agoIt's mentioned that the agent thought this to be a glitch and let the actual person board anyway.
- fortran77 3y agoThe gate agent will (we can only hope) be fired for this. He circumvented the security system.
- stavros 3y agoRight, because software famously has zero bugs, and whenever people bypass the buggy system to help you out, they should be punished. Sounds like a great society.
- lurking_swe 3y agothe common sense thing to do would be to allow the customer with a valid boarding pass to board, and also proactively alert security to check the plane, just in case it’s not a software glitch.
- bobbylarrybobby 3y agoWhen people describe systems as kafkaesque, I suppose you see that as a compliment?
- asp_hornet 3y agoModern software is so cumbersome and bug prone that people just presume bugs instead of the software doing its job. > He made sure that he boarded before the the passenger who had the boarding pass information that he stole; when the other passenger tried to board, the system suggested that this passenger had already boarded, though the gate agent assumed it was a glitch, so allowed that person to board
- bobbylarrybobby 3y agoI love it. The preponderance of bugs does its own social engineering for you.
- chatmasta 3y agoThe article mentions that it did detect the duplicate. What surprised me is that the airline does not check the ID at same time as the boarding pass. I mostly fly internationally, but I can’t remember ever boarding without showing both my boarding pass and my passport, and the agent verifying the match. I guess domestically this is more of a challenge because there is no standard ID document to request passengers show at the gate? Still, surely they could ask for the same document shown at security… but maybe that would cause problems with customers who have esoteric form of ID that the TSA recognizes as legitimate but a gate agent might find suspicious.
- MattGaiser 3y agoUS doesn't check ID to board the plane. Inside the USA, I have never shown ID for a domestic flight.
- petesergeant 3y agoAt Heathrow it’ll take a picture of you when you go airside, and that needs to be the same photo of you as at the gate
- steveBK123 3y agoJust flew out of JFK and they now do the same. Never had that before even flying as recently as October.
- jaredwiener 3y agoMy understanding -- and grain of salt, etc, since I don't actually work for an airline or anything -- is that airlines check passports out of liability. If you were to arrive at your destination and be turned away at the border, they would be required to fly you back to your country of origin. So....they check passports. TSA checks IDs -- any valid IDs -- to let you in the secure area.
- csomar 3y agoThat's done before they issue you a boarding pass.
- deleted 3y ago[deleted]