I am honestly not sure how any business can take Google’s AI products seriously given the long history of products being shut down and the recent issues with Ge

I am honestly not sure how any business can take Google’s AI products seriously given the long history of products being shut down and the recent issues with Gemini. I know someone is going to claim that Google Cloud is different from the rest of Google and doesn’t deprecate things in a hurry, but that’s not really reassuring. Enthusiasts adopt useful products at work because they’ve had a great experience personally using those products. The reverse is also true. If they’ve had a bad experience with a brand personally, they’re less likely to trust that same brand professionally. With AI specifically, there are other bigger issues. Most businesses that could be a customer of Google’s enterprise AI products serve customers from all parts of the political spectrum and from all backgrounds. If you’re a large company you probably also have customers in other countries that have very different values from someone living in the Bay Area. Google’s culture is known to be heavily influenced by the politics of its employees and that came out in Gemini. Which company wants their own products or their own customers to be subject to the potentially offensive political whims of Bay Area Google employees by depending on Google’s enterprise AI? There are better choices out there that are safer bets, that don’t come with Google’s biases. It’s not just that Gemini isn’t sufficiently better than any other platform to stand out, but that it is demonstrably worse due to this issue. If Google wants to change this perception, its leaders need to show backbone, shut down the overly political culture and make it neutral with respect to the political spectrum and operate with a totally different mindset. They need to do this across all products, both for consumers and enterprises. They will never earn the trust of the world unless they do this in an obvious and visible way. PS: The “open-washing” in this interview is laughable in how flagrant it is. The only actually open approach is to be open source. For AI, that means having open source training code, open training data sets, total transparency on how training data is pre-processed, etc. If a third party cannot reproduce the weights, it isn’t open.