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Contrast with Q&A on products on Amazon where people routinely answer that way. I have flagged responses saying "I don't know" but nothing ever comes of it.
by hiatus 3y ago
Contrast with Q&A on products on Amazon where people routinely answer that way. I have flagged responses saying "I don't know" but nothing ever comes of it.
- aendruk 3y agoI’d place in the same category the responses that I give to those chat popups so many sites have. They show a person saying to me “Can I help you with anything today?” so I always send back “No”.
- ceejayoz 3y agoThis is Amazon's fault; they send an email that looks like it's specifically directed to you. "ceejayoz, a fellow customer has a question on..." At some point fairly recently they added a "I don't know the answer" button to the email, but it's much less prominent than the main call-to-action.