4 ms·
Stay away from these printers. I needed a printer last year and made the mistake of buying one. Despite working with computers my whole life I couldn't get it t
by basisword 3y ago
Stay away from these printers. I needed a printer last year and made the mistake of buying one. Despite working with computers my whole life I couldn't get it to print. I'd installed the stupid app on my phone and computer, I'd enabled the wifi (it had no ports on the back), and it just wouldn't print. I finally called support. Two hours I spent talking with them. Firstly I needed to create an account to 'activate' my ink trial. That remotely unlocked the ink cartridges. It didn't solve the problem though. We checked router settings, went through the setup a dozen times, took paper in/out etc etc. Eventually he told me he'd call back tomorrow (he didn't). I had to give up, return the printer, and cancel my ink trial. It's a shame because in 2017 I bought a HP printer (USB, not wireless, no remote ink activation) and it just worked. It worked so well that I bought HP this time without giving it a second thought. Never again.